From this service, you can expect a comprehensive set of deliverables designed to strengthen your cybersecurity posture:

• Microsoft Defender for Endpoint deployment project plan configured and aligned with business outcomes.
• Seamless implementation of and integration with your current environment. 
• Customized alert tiering aligned with your specific security objectives.
• Support and training for staff members with a 2-hour virtual knowledge transfer and technical overview workshop with our experts.
• Defender for Endpoint Build Book.

These deliverables collectively equip your organization with the tools, knowledge, and strategies needed to fortify your endpoint security capabilities effectively and proactively.

The scope of Defender for Endpoint Professional Service encompasses a comprehensive range of activities to ensure a successful implementation of Defender for Endpoint:

• Review of current customer environment
• Collect and define customer endpoint protection requirements
• Develop Defender for Endpoint design document
• Provide customer implementation details (eg., deployment instructions, scripts, etc.)
• Support the Defender for Endpoint deployment (customer performs deployment activities)
• Configure, tune and validate Defender for Endpoint deployment
• Provide knowledge transfer and technical overview to customer team
• Update Defender for Endpoint design document (based on final configuration)
• Project management of the complete engagement

The ideal customer for this service includes those who seek to enhance their endpoint management capabilities with Microsoft Defender for Endpoint. This service is well-suited for organizations that:

• Are aiming to improve the management of their endpoints.
• Have experienced a breach or incident that revealed gaps in their current endpoint management strategy. 
• Manage 1000+ employees
• Intend to execute an endpoint strategy by leveraging their Microsoft Security E5 investment effectively.

Our Defender for Endpoint Professional Security Services addresses the challenge of securing all your endpoints by leveraging your Microsoft investment, ensuring comprehensive protection across your network.

We not only provide the solution but also equip your team with implementation instructions and customized configurations, enhancing visibility and simplifying your security infrastructure for streamlined management.

The implementation process typically spans a duration of 6 weeks. However, it’s important to note that the timeline can vary based on the availability of resources within your team dedicated to the project

Our goal is to ensure thorough and effective implementation while accommodating your team’s pace and capacity. We work collaboratively to achieve timely and successful results aligned with your specific circumstances.

During the 6-week implementation period, our collaborative approach ensures that both our team and your internal IT team play integral roles in the process. We will work together to determine the areas where Difenda can provide support to your team during deployment. This might involve activities such as reviewing and refining the endpoint rollout strategy and validating the onboarding strategy.

Using the design document and migration plan document as guides, your internal IT team will take charge of completing the Defender for Endpoint deployment and configuration. Throughout this phase, our team will provide troubleshooting assistance and offer tuning insights to ensure a seamless implementation. This collaborative effort maximizes efficiency and ensures that the implementation aligns with your unique requirements and security objectives.

SIEM installation is not included in this service offering. However, If you need a SIEM installed, we offer another solution called Microsoft Sentinel Professional Services.

If a client requires integration with an existing SIEM solution, that will involve an additional customized Statement of Work (SOW). This approach ensures that we can cater to specific client needs, whether it involves implementing our recommended solution or integrating seamlessly with their current SIEM infrastructure.