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Accessibility for Ontarians with Disabilities Act Compliance
Difenda is committed to ensuring digital accessibility for people with disabilities. We continue to make changes to improve the user experience for everyone and apply the relevant accessibility standards.
The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA.
Wherever possible, Difenda will aim to adhere to level AA of the WCAG 2.0 guidelines, which states that sites should be:
Perceivable – Information and user interface components must be presentable to users in ways they can perceive.
Operable – User interface components and navigation must be operable.
Understandable – Information and the operation of user interface must be understandable.
Robust – Content must be robust enough that it can be interpreted reliably by a wide variety of user agents, including assistive technologies.
Updated: August 2023:
Difenda strives to ensure that its services are accessible to people with disabilities. Difenda has invested a significant amount of resources to help ensure that its website is made easier to use and more accessible for people with disabilities, with the strong belief that every person has the right to live with dignity, equality, comfort and independence.
Accessibility on Difenda.Com
Difenda.com makes available the UserWay Website Accessibility Widget that is powered by a dedicated accessibility server. The software allows Difenda.com to improve its compliance with the Web Content Accessibility Guidelines (WCAG 2.1).
Enabling the Accessibility Menu
The Difenda.com accessibility menu can be enabled either by hitting the tab key when the page first loads or by clicking the accessibility menu icon that appears on the corner of the page. After triggering the accessibility menu, please wait a moment for the accessibility menu to load in its entirety.
Difenda continues its efforts to constantly improve the accessibility of its site and services in the belief that it is our collective moral obligation to allow seamless, accessible and unhindered use also for those of us with disabilities.
In an ongoing effort to continually improve and remediate accessibility issues, we also regularly scan Difenda.com with UserWay’s <a href=”https://UserWay.org/scanner” title=”Free Website Accessibility Scanner”>Accessibility Scanner</a> to identify and fix every possible accessibility barrier on our site.
Despite our efforts to make all pages and content on Difenda.com fully accessible, some content may not have yet been fully adapted to the strictest accessibility standards. This may be a result of not having found or identified the most appropriate technological solution.
Here For You
If you are experiencing difficulty with any content on Difenda.com or require assistance with any part of our site, please contact us during normal business hours as detailed below and we will be happy to assist.
Please find our full AODA Accessibility Policy here.
If you wish to report an accessibility issue, have any questions or need assistance, please contact Difenda Customer Support as follows:
Phone: Phone: +1866-252-2103