Difenda GRC

An agile approach to managing the security of your people, processes, and technology

Difenda GRC offers a comprehensive suite of active services that allows you to build a strong cybersecurity program by continuously managing and optimizing your company’s approach to governance, risk, and compliance.

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The cybersecurity landscape is evolving faster than ever

Companies today are overwhelmed by cybersecurity requirements, government mandates, and regulatory frameworks. Many companies find it difficult to maintain a well-organized cybersecurity program that keeps them protected from all angles.

Difenda GRC provides an ongoing effort towards the foundation of your cybersecurity program: governance, risk, and compliance. Our comprehensive suite of services breaks down silos and aims to help you identify the why behind cybersecurity governance and how best to integrate these rules within your people, processes, and technology.

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Introducing Difenda GRC

Difenda GRC helps you navigate changing regulatory frameworks by creating a unified cybersecurity environment across all aspects of your organization and laying the foundation for a robust cybersecurity program. 

Difenda GRC Features

A comprehensive library of customizable policies that integrate with internal process documentation within the Difenda Shield portal

A robust attestation control strategy and facilitated system control attestation workshops

Access to our team of Cyber GRC analysts throughout attestation cycles

Real-time dashboards and reporting as attestation cycles are completed

A highly-automated solution that makes ongoing GRC management nearly effortless

What’s included in Difenda GRC?

Difenda GRC offers a comprehensive suite of services that allow you to build a robust cybersecurity program through continuous managing and optimization of your company’s governance, risk, and compliance strategy. 

Policy Management

Our Cyber GRC team partners with your organization to design and configure a control attestation strategy that ties controls to the correct people, processes, and technologies.

  • Design and implement a robust control attestation strategy
  • Streamline workflow management and save time when it comes to complex factors such as attestation frequency, assignees, and other areas
  • Access augmented services through system control attestation workshops facilitated by our Cyber GRC team

Control Attestation

Streamline control attestation by centralizing and interlinking internal process documentation in the Difenda Shield portal. Difenda GRC simplifies conducting periodic policy and process reviews and includes ongoing support from Difenda’s Cyber GRC team. 

  • Migrate internal process documentation to the Difenda Shield portal, ensuring that all documentation is centralized and interlinked
  • Conduct periodic policy and process reviews through adjustable lifecycle settings and ongoing service delivery
  • Rely on ongoing support from Difenda’s Cyber GRC team

Online Risk Register

GRC includes an online Risk Register provided through our Difenda Shield portal.

  • Capture risks identified during control attestation cycles, periodic third-party audits, and staff reports
  • Manage risks by ranking, linking them to assets and treatment workflows, and deferring them to specific dates
  • Track and report remediation work progress using the Difenda Shield portal dashboard and reporting tools

Cyber Risk Assessment

Many industry compliance frameworks require an annual risk assessment. GRC offers an annual report and executive-level assessment that’s tailored to your organization, real-time insights into threats your controls face, and more.
  • Review a point-in-time snapshot of threats against your cyber control posture
  • Identify key control deficiencies based on current threat landscape information
  • Receive an annual risk assessment report and an executive-level debrief

Audit Management

Work with our Cyber GRC team to build an online audit management portal for specific ad-hoc internal or third-party audits. Access an online audit management portal tailored to your organization. Select specific controls and assets from within the Difenda Shield portal and manage and report on audit engagements.

  • Access an online Audit Management portal tailored to your organization
  • Select specific controls and assets from within the Difenda Shield portal
  • Manage and report on specific audit engagements

Dashboard and reporting

Stay protected with access to insights that go far beyond reporting offered by traditional Managed Security Service Providers (MSSPs). Drive informed decision making with full visibility into your security, processes, and technology.

  • Dynamically report on current control compliance according to assets, industry standard frameworks, active risks, and ongoing audit engagements
  • Access real-time dashboard and reporting data
  • Offer up-to-date visibility for all stakeholders, including operational staff
Difenda Managed Detection and Response

How does it work?

Difenda GRC gives your organization a strong cybersecurity foundation that simplifies your approach to governance, risk, and compliance.

Optimize and visualize the relationships between your people, processes, and technology with full visibility into your organization’s approach to GRC.

Download the Difenda GRC ebook

GRC Frameworks
• Center for Internet Security (CIS)
• International Standards Organization (ISO) / International Electrotechnical Commission (IEC)
• National Institute for Standards & Technology (NIST)
• Payment Card Industry (PCI)
• Cybersecurity Maturity Model Certification (CMMC)
• + More

What can you achieve with GRC?

Build out a needs-based content library that improves visibility into the relationships between the people, processes, and technology impacting your organization.
Design and implement a cybersecurity program that’s built using industry-leading cybersecurity frameworks, best practices, and decades of industry experience.

Keep your business protected at all times with 24/7 that leverages automation, tactical response teams, and multiple C3 locations to ensure service availability.

Difenda GRC is fully compatible with our other Difenda Shield services. Easily add in Difenda MDR and AVM to create a robust cybersecurity program.

Turn cybersecurity into a company-wide objective with real-time data dashboards, notifications,  alerts, and enhanced visibility using the Difenda Shield Portal.

Break down silos and identify the why behind cybersecurity governance and the best ways to integrate these rules within your people, processes, and technology.
Leverage our robust document library to ensure your GRC program follows best practices, is easy to manage, and allows for ongoing improvements over time.
Difenda is Microsoft’s go-to partner for complex Microsoft Sentinel configurations. Implement best practices and drive valuable insights with ongoing support and solution optimization.

Take your cybersecurity program to the next level

Implement a robust cybersecurity solution that keeps your business protected at all levels. GRC is a fully managed and modular solution that integrates seamlessly with other components of the Difenda Shield, including:

What Our Clients Say

Get in touch with a Difenda GRC specialist today

A successful cybersecurity program
starts with a strong foundation

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Threat Intelligence

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Ken Perkins

Biography coming soon.

Deepak Khandekar

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Carlos Espinoza

Biography coming soon.

Sheldon Shaw

Biography coming soon.

Megan Miller

Megan Miller’s energy and passion for learning flow into all aspects of her work. As the Growth Manager, North America, she brings a background in sciences which she has transitioned to the tech sector in her role at Difenda.

With a Bachelors of Science in Geology, Megan is a lifelong learner who is voracious about learning anything she can get her hands on about cybersecurity. Her positive energy has built a sales strategy with a focus on expanding in the United States while nurturing the Canadian presence. She is responsible for recruiting and training the sales team. Together with the company’s leadership, she creates the sales process and the company’s product strategy in order to better serve the customer base. This ensures that our customers have a highly trained and highly motivated team to help them every step of the way, Megan has completed Microsoft SC-900 training and working towards mastering Microsoft.

Whether at work or play, Megan is fully committed. She took her love of hockey all the way to the semi-professional level as a competitive hockey player. Megan loves all things sports including water skiing, scuba diving, cycling, and snowboarding. She also enjoys time with family and reading about alternative energy, innovation, and cybersecurity.

Natasha Phanor

As the Microsoft Partner Manager at Difenda, Natasha Phanor is responsible for driving growth within our Microsoft Partnership. With six years in the industry, she offers a fresh, energetic approach, and the ability to focus on our customer’s needs throughout the entire process. Natasha has the innate ability to foresee customer needs and solve problems before they arise, which creates a smooth road for each customer she encounters.

As the recipient of the Outstanding Services Partner of the Year Award in 2018, it is clear that Natasha responds quickly to customer needs, creates a platform for understanding a customer’s business requirements, and walks them through the process to ensure their complete satisfaction.

In her spare time, Natasha is as energetic and passionate as she is on the job. A self-proclaimed foodie-extraordinaire, she enjoys dinner parties, traveling, downhill skiing, hiking, biking, and reading. Natasha has a Bachelor of Fine Arts, specializing in Dance, from Ryerson University.

Ian Miersch

Ian Miersch has energy to spare, and uses his eclectic background to make a positive mark on the cybersecurity industry. As Vice President of Finance & Human Resources, Ian Miersch is responsible for overseeing scalable business growth as Difenda expands throughout North America. But it is the way he does it that sets him apart. By leveraging his engineering background and critical thinking skills, he has been able to develop unique strategies that balance the company’s current business needs with its long-term growth plans. And the results of his unique background and drive mean that the company is growing in a fiscally responsible manner, all with the customer’s needs at the forefront.

With a Bachelor’s of Mechanical Engineering, coupled with an MBA in Finance, both from McMaster University, Ian’s ability to analyze data and make informed decisions is augmented by his ability to understand all facets of the business. He has a holistic understanding of the craft, from operations to project delivery and management, to his niche in financial planning. Ian’s ten years of experience in the industry mean that he has seen it all, and knows how to create a dynamic team and manage the resources needed for success.

Outside of work, he uses his energy to help others through the Big Brothers and Big Sisters Program, earning the Group Recreation Volunteer of the Year Status.

Ian also enjoys exploring and hiking with his three young children, exercising (so he can keep up with them), and reading professional development books. He is an avid but generally heartbroken fan of the Toronto sports teams, including the Blue Jays, Maple Leafs, and Raptors.

Derek Nugent

Derek Nugent, Vice President, Revenue lives by the motto “Be early, be better.” Derek leads our Sales and Marketing team and is responsible for customer success, as well as pre-sales and sales enablement. His high energy level and creativity have built high performing teams, whether at the Herjavec Group, CDW, or in his current leadership role at Difenda.

After earning a Bachelor Administration and Management degree from the Academy of Learning, Derek started in the information technology industry in 2004 and transitioned to the cybersecurity industry in 2014. With so much experience in a wide-variety of roles, he is poised to take the team at Difenda to the next level.

He excels at leading revenue strategies, new market entry, partnership engagement, and customer acquisition and retention. His work ethic and interest in rising to the top motivate his sales teams, who respond well to his passion and zeal. Under his tutelage, they are able to achieve attractive lead generation, YOY growth, and sizable deals. Derek works tirelessly to build a better team, and his constituents follow his road to success, which ultimately leads to a rewarding experience for the customer.

Even when volunteering, Derek is all in. He was a volunteer with Big Brothers Big Sisters from 2005-2015, earning Group Recreation Volunteer of the Year Status.

And when he isn’t busy leading the team to the acme of sales, he enjoys spending time with his wife and two kids, running, working out, watching thrillers, action and dramatic television shows

Manoj Arora

Manoj Arora, Difenda’s Founder and CEO has always been ahead of the curve in Technology and Cyber Security. After securing his engineering degree in Computer Science, he wrote his first mobile banking application when he was just 23 years old. This accomplishment certainly set him apart from the crowd and prepared him for a lifetime of innovation and success in his field. At just 25 years old, he was selected as the youngest Cyber Security Officer for one of the largest banks in Asia.

As a globetrotting young cyber security professional, Manoj was instrumental in designing cyber security infrastructure and controls for some of the largest institutions around the world. Depth of his expertise and passion to serve customers at the highest level of competence and integrity lead to Difenda. Founded in 2008, Difenda is a rapidly growing cybersecurity firm operating in North America and Asia.

As the CEO at Difenda, Manoj drives the strategic vision to protect our customers and enable our team members to deliver our services in line with core values- competence, integrity, and innovation. Currently one of Microsoft’s leading North American partners, Difenda reflects Manoj’ single-minded focus on our customers. Difenda is fully vested in success of its customers and takes pride in considering our success as a byproduct of our customers. Manoj has always been committed to building a great team and forging strong partnerships to serve our customers with standards that top our industry.

When he is not busy bringing cybersecurity to the world, Manoj enjoys playing golf and squash, and continues to travel the world.

Lisa Templeton

Lisa Templeton is the perfect combination of human empathy and technological prowess. In her role as People Services Manager, she takes care of our team members to support them in their daily work, as well as on their personal life paths. Happy employees make for happy customers, and Lisa excels in giving our employees the tools they need for success in order to become the best possible versions of themselves. Along with employee formation, she shines in the service delivery support domain to continuously improve the process. Her 24 years of experience in IT Operations and Service Management help her create quality and efficiency at Difenda.

Having attended the Information Systems Management certificate program at Ryerson University, and with various other certifications to her credit, Lisa is perceptive and innovative when it comes to information technology, but also sensitive to the needs of her human constituents. Responsible for achieving the first privately owned company HDI Support Center certification in Canada, she has also designed and implemented Service Management excellence programs and 24×7 IT Operations departments for multiple IT organizations, and has created corporate rewards and recognition programs to keep her employees engaged and motivated.

On the personal side, Lisa passionately supports the cause of breast cancer research, having lost her mother to the disease. She reads voraciously in her spare time, and enjoys the art of home renovation. The summer months also bring time on her boat and exploring new hiking trails.

Miranda McCurdy

Miranda McCurdy uses her myriad super powers in all aspects of her job and personal life. As the Marketing Director at Difenda, Miranda McCurdy brings over a decade of experience to the table, which includes expertise in all facets of operations, brand management, and content marketing, as well as a multitude of successful strategies for the ever-expanding digital world. She is an expert at simplifying the message the company is trying to send, filling in gaps in the information, and strengthening the content in order to create compelling narratives that strengthen the brand and developing programs that bring teams together.

With several Addy Awards issued by the American Advertising Federation Cleveland to her credit, and her never say die attitude, Miranda understands both the broader picture and the minute details that are needed to successfully market a product. With her abilities to harness both the talent needed to spread the message, as well as to create the message itself, she is an integral cog in the company’s ability to communicate with customers and other stakeholders.

When she is not building a brand, she shares her ability to fill the gaps in her community by volunteering with Habitat for Humanity, the Special Olympics, and the Charleston Food Bank. In her spare time, Miranda spends time with her family, enjoys fitness and health, paddle boarding, reading, and arts and crafts.

Juliana Zaremba

Connections are the name of the game for Juliana Zaremba. As Strategic Partnerships Director, she is responsible for Difenda’s channel partnerships and the development and ownership of the channel partner program. She is also responsible for the global Microsoft Partnership, including the creation of strategic plans with MSFT contacts that will facilitate the continued growth of the business and establish certification and training protocols in all security technologies. Her role is multifaceted, as she acquires partners, manages relationships with them, and develops strategies that will provide cutting edge security solutions to our customer base. Another integral aspect of her job is to facilitate growth.

With a Bachelor’s in Math from the University of Waterloo and 14 years of experience from her previous roles at Herjavec Group and CDW, her cutting edge focus and ability to develop long-lasting relationships and strategies provides world class security solutions to our customer base.

Juliana thrives on connections outside of work as well. She is a philanthropist and contributor with Women4Change based in Hamilton. This group of local women is passionate about supporting local causes, and she focuses her efforts around Women in STEM. She is also a member of Club Italia in Niagara Falls and supports their youth events throughout the year.

When not managing the Microsoft Global partnership, Juliana enjoys reading, often reading several books at once. Juliana enjoys exploring the Niagara Escarpment with her family, as well as sharing meals and experiences with her extended family. Juliana’s competitive nature has her always trying new things, like Whoop band challenges and Peloton.

Andrew Hodges

Biography Coming Soon

Jeffry Jacob

Biography Coming Soon