Celebrating Three Consecutive Years as a Great Place to Work® in Canada!

Difenda is celebrating 3 years as a Great Place to Work® in Canada!

At Difenda, we believe that a great workplace is not just about the products or services we offer, but also about the people who make it all possible. We are thrilled to announce that Difenda has been re-certified as a Great Place to Work® in Canada for the third time.

This recognition is a testament to our commitment to creating an exceptional workplace. We are continuously working to create a culture where inclusivity, passion, accountability, humility and agility thrive. 

Trust, Passion, and Outcomes

Being recognized as a Great Place to Work® means that our employees experience a high level of trust in their leaders, take pride in their work, and genuinely enjoy being part of the Difenda community.

We have built a team that is not only passionate about cybersecurity but also deeply committed to helping our customers achieve their desired outcomes. We understand the critical importance of providing the right services, expertise, and insights to drive an increase in security operations maturity for our valued clients. Our relentless pursuit of excellence has enabled us to establish ourselves as a trusted partner in the cybersecurity industry. 

Nancy Fonseca, Senior Vice President of Great Place to Work® Canada, says that “Our data shows that great workplaces benefit from stronger financial performance, reduced turnover, and better customer satisfaction than their peers. What’s more, work environments with trust at the foundation are ripe for innovation, agility, resilience and efficiency,” Fonseca said. 

We are proud to have fostered a culture that values these key elements, as they are the foundation of our company.  

Learn more about Difenda’s foundational values here.

What Makes Us a Great Place to Work® in Canada? Our Unique Culture 

Difenda is more than just a workplace. It is a platform that empowers employees, leaders, customers, and aspiring professionals to expand their horizons both professionally and personally. We recognize that growth and development are crucial for success in today’s rapidly evolving world. That’s why we foster an environment that encourages continuous learning, collaboration, and innovation. 

Through the Great Place to Work® survey, we learned that Difenda has cultivated a strong culture that our team is proud of. It is the collective efforts and contributions of our Difenders that have shaped this unique identity. We celebrate the diversity and inclusivity that thrives within our organization, allowing everyone to bring their authentic selves to work.  

Looking Ahead

Earning the Great Place to Work® certification for three consecutive years is a remarkable achievement, but we won’t rest now. Sustaining and enhancing our workplace culture is an ongoing journey. Moving forward, we are dedicated to building upon our successes and addressing areas for improvement.  

This achievement reflects the trust, passion, and enjoyment experienced by our employees at Difenda. We deeply appreciate every team member for their contributions in creating a positive work environment. Guided by our employees’ invaluable feedback, we will ensure Difenda remains a trusted partner and an exceptional place to work.  

Let us continue to foster a culture of collaboration, support, and growth as we continue on our journey.  

We’re Hiring!

Looking to grow your career at a company that puts its people first? Visit our careers page here.

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Ken Perkins

Biography coming soon.

Megan Miller

Megan Miller’s energy and passion for learning flow into all aspects of her work. As the Growth Manager, North America, she brings a background in sciences which she has transitioned to the tech sector in her role at Difenda.

With a Bachelors of Science in Geology, Megan is a lifelong learner who is voracious about learning anything she can get her hands on about cybersecurity. Her positive energy has built a sales strategy with a focus on expanding in the United States while nurturing the Canadian presence. She is responsible for recruiting and training the sales team. Together with the company’s leadership, she creates the sales process and the company’s product strategy in order to better serve the customer base. This ensures that our customers have a highly trained and highly motivated team to help them every step of the way, Megan has completed Microsoft SC-900 training and working towards mastering Microsoft.

Whether at work or play, Megan is fully committed. She took her love of hockey all the way to the semi-professional level as a competitive hockey player. Megan loves all things sports including water skiing, scuba diving, cycling, and snowboarding. She also enjoys time with family and reading about alternative energy, innovation, and cybersecurity.

Natasha Phanor

As the Microsoft Partner Manager at Difenda, Natasha Phanor is responsible for driving growth within our Microsoft Partnership. With six years in the industry, she offers a fresh, energetic approach, and the ability to focus on our customer’s needs throughout the entire process. Natasha has the innate ability to foresee customer needs and solve problems before they arise, which creates a smooth road for each customer she encounters.

As the recipient of the Outstanding Services Partner of the Year Award in 2018, it is clear that Natasha responds quickly to customer needs, creates a platform for understanding a customer’s business requirements, and walks them through the process to ensure their complete satisfaction.

In her spare time, Natasha is as energetic and passionate as she is on the job. A self-proclaimed foodie-extraordinaire, she enjoys dinner parties, traveling, downhill skiing, hiking, biking, and reading. Natasha has a Bachelor of Fine Arts, specializing in Dance, from Ryerson University.

Lisa Templeton

Lisa Templeton is the perfect combination of human empathy and technological prowess. In her role as People Services Manager, she takes care of our team members to support them in their daily work, as well as on their personal life paths. Happy employees make for happy customers, and Lisa excels in giving our employees the tools they need for success in order to become the best possible versions of themselves. Along with employee formation, she shines in the service delivery support domain to continuously improve the process. Her 24 years of experience in IT Operations and Service Management help her create quality and efficiency at Difenda.

Having attended the Information Systems Management certificate program at Ryerson University, and with various other certifications to her credit, Lisa is perceptive and innovative when it comes to information technology, but also sensitive to the needs of her human constituents. Responsible for achieving the first privately owned company HDI Support Center certification in Canada, she has also designed and implemented Service Management excellence programs and 24×7 IT Operations departments for multiple IT organizations, and has created corporate rewards and recognition programs to keep her employees engaged and motivated.

On the personal side, Lisa passionately supports the cause of breast cancer research, having lost her mother to the disease. She reads voraciously in her spare time, and enjoys the art of home renovation. The summer months also bring time on her boat and exploring new hiking trails.

Miranda McCurdy

Miranda McCurdy uses her myriad super powers in all aspects of her job and personal life. As the Marketing Director at Difenda, Miranda McCurdy brings over a decade of experience to the table, which includes expertise in all facets of operations, brand management, and content marketing, as well as a multitude of successful strategies for the ever-expanding digital world. She is an expert at simplifying the message the company is trying to send, filling in gaps in the information, and strengthening the content in order to create compelling narratives that strengthen the brand and developing programs that bring teams together.

With several Addy Awards issued by the American Advertising Federation Cleveland to her credit, and her never say die attitude, Miranda understands both the broader picture and the minute details that are needed to successfully market a product. With her abilities to harness both the talent needed to spread the message, as well as to create the message itself, she is an integral cog in the company’s ability to communicate with customers and other stakeholders.

When she is not building a brand, she shares her ability to fill the gaps in her community by volunteering with Habitat for Humanity, the Special Olympics, and the Charleston Food Bank. In her spare time, Miranda spends time with her family, enjoys fitness and health, paddle boarding, reading, and arts and crafts.

Juliana Zaremba

Connections are the name of the game for Juliana Zaremba. As Strategic Partnerships Director, she is responsible for Difenda’s channel partnerships and the development and ownership of the channel partner program. She is also responsible for the global Microsoft Partnership, including the creation of strategic plans with MSFT contacts that will facilitate the continued growth of the business and establish certification and training protocols in all security technologies. Her role is multifaceted, as she acquires partners, manages relationships with them, and develops strategies that will provide cutting edge security solutions to our customer base. Another integral aspect of her job is to facilitate growth.

With a Bachelor’s in Math from the University of Waterloo and 14 years of experience from her previous roles at Herjavec Group and CDW, her cutting edge focus and ability to develop long-lasting relationships and strategies provides world class security solutions to our customer base.

Juliana thrives on connections outside of work as well. She is a philanthropist and contributor with Women4Change based in Hamilton. This group of local women is passionate about supporting local causes, and she focuses her efforts around Women in STEM. She is also a member of Club Italia in Niagara Falls and supports their youth events throughout the year.

When not managing the Microsoft Global partnership, Juliana enjoys reading, often reading several books at once. Juliana enjoys exploring the Niagara Escarpment with her family, as well as sharing meals and experiences with her extended family. Juliana’s competitive nature has her always trying new things, like Whoop band challenges and Peloton.

Jeffry Jacob

Biography Coming Soon