What is SIEM as a Service? A Deep Dive into Managed SIEM 

Difenda's SIEM as a service

The reality is that cyber-attacks are a 24/7/365 threat to your business. A real-time threat monitoring program, such as a Security Information and Event Management (SIEM) system, that provides visibility into the network is now an essential layer of defense.  

SIEM technology is one of the oldest security tools. Thousands of organizations implement these tools as part of their legacy technology stack. But today, many SIEM programs fail to produce usable data outputs within a business context or leverage important automation capabilities. IT teams simply don’t have the resources to produce these vital outputs.  

SIEM as a Service, or Managed SIEM, is an increasingly popular option for organizations that want to outsource their cybersecurity monitoring and log management. But what is Managed SIEM, and what are the benefits of using it? In this post, we’ll take a deep dive into what Managed SIEM is and how you can optimize your SIEM capabilities to better benefit your organization.  

Defining SIEM as a Service 

Security Information and Event Management (SIEM) as a service is a set of integrated security services, log management and monitoring tools that provide real-time incident response and threat detection. SIEM as a service or Managed SIEM helps businesses detect attacks and data breaches in their network faster.  

The goal of Managed SIEM is to mitigate the risk of data breaches by allowing organizations to efficiently collect and analyze log data from all their digital assets. An excellent SIEM solution unifies your people, processes, and technologies, guaranteeing that every interaction is safe and visible— and making sure you have the right information at hand to respond to potential threats, faster.  

How does it work?

SIEM systems aggregate and analyze log event information from devices, infrastructure, IT frameworks and applications. The program works to provide a holistic view of your IT network and detect any suspicious activity inside with active threat profiling, threat defense, and threat hunting services

Effective SIEM technology examines all data, sorting threat activity according to its risk level to help security teams identify threat actors and mitigate risk quickly. When anomalous behavior is identified, an alert is generated for investigation. 

Managed SIEM service providers can also help develop a database of assets with advanced classification capabilities. 

Understand the difference Managed SIEM can make. Download Difenda’s M-SIEM service brief. 

The advantages of a Managed SIEM

Managed SIEM allows organizations all the benefits of a world-class security operations program, previously only available to large enterprises with major capital investments. 

Traditional in-house SIEM programs and strategies require significant effort to integrate multiple different security data sources. They also require an equal amount of internal cybersecurity expertise to be of real value in most organizations. 

Managed SIEM services can help you if you have an expanding network, but your current program is not utilizing integrated threat hunting and incidence response. Or if your team simply doesn’t have the resources to manually investigate every log alert.   

Some other benefits of M-SIEM include:  

  • Improved security data: SIEMs aggregate and normalize your security data, improving the potential for it to be analyzed and used in incident response workflows. The SIEM can then store normalized security data for extended analytics and reporting. This not only increases visibility but may also help with compliance.  
  • Increased visibility: SIEM systems mitigate the risk of threat actors hiding in dark spaces within your network because they are collecting security event data from everywhere in the network. It then works to analyze this data, effectively highlighting those dark spaces.  
  • Improved compliance: SIEM will help you meet demanding compliance requirements. It does this by improving your security posture and helping monitor your organizational environment. 
  • Fewer false positive alerts: Almost 50% of your security alerts are just “noise”. Machine learning technology can reduce the amount of time your team is spending on false positives, by only highlighting legitimate threats.  
  • Dedicated Support: With SIEM as a service, your account is assigned a dedicated account team to ensure your valued outcomes are always in focus.  

Discover the core benefits of effective SecOps-as-a-service operations in Difenda’s Managed SIEM eBook 

Cloud-Based VS. On-Premise SIEM Deliveries

You’ve probably heard a lot about cloud-based security information and event management (SIEM) solutions lately. But what’s the difference between cloud-based and on-premise SIEM? And which one is right for your organization? Here’s a breakdown of the pros and cons of both delivery models, so you can make the best decision for your business.  

On-premises SIEM solutions offer organizations complete control over their important information and data because it is stored and analyzed on their own premises. Your organization also keeps control over the whole cybersecurity team by keeping them in-house. The problem is that on-prem security programs can be very expensive when it comes to time, training and resources.   

SIEM solutions require consistent updates to ensure that all of its security systems are up to date and compliant. These updates and patches are time-consuming and often result in pauses in log collection. This is not a problem for cloud-based SIEMs since the updates are taken care of by the cloud vendor or your SIEM as a service team.  

Plus, with cloud-based SIEM solutions, your organization immediately gains access to expert knowledge and there is no need to train your employees on how to maximize the selected SIEM platform. The cloud also allows for faster custom implementations as the service comes with a team of experts that can configure it to your needs.  

With more technologies moving to the cloud and the adoption of multi-cloud environments increasing, your best bet is to invest in a cloud SIEM solution, to meet your organizational objectives. 

Microsoft Azure Sentinel as your SIEM 

Microsoft Azure Sentinel is a SIEM and Security Orchestration and Automated Response (SOAR) system in Microsoft’s cloud platform. Therefore, it enables businesses to not only collect data about security threats but also automatically respond to security events without human assistance. With Microsoft Sentinel, you get a single solution for threat visibility, proactive hunting, attack detection and threat response. 

This program provides a bird’s-eye view across security networks, alleviating the stress of increasingly sophisticated attacks, alert fatigue, and time-consuming investigations. 

Choosing Azure Sentinel as your M-SIEM allows you to easily:  

  • Collect more data across all users, devices, applications, and infrastructure, both on-premises and in multi-cloud environments. 
  • Detect previously undetected threats using Microsoft’s analytics and threat intelligence. 
  • Investigate threats with artificial intelligence, and hunt for suspicious activities at scale. 
  • Respond to incidents rapidly with built-in orchestration and automation processes. 

Discover how Difenda helped a large SaaS firm eliminate operational challenges from its legacy technology stack by implementing Managed SIEM with Microsoft Sentinel. Download our latest customer win! 

Are you looking to maximize the SIEM capabilities of your E3 or E5 license?  

If you have a Microsoft Security E3 or E5 license, you are already paying for Microsoft Sentinel; all you need to do is activate it! What are you waiting for?

Once engaged, don’t let hiring qualified professionals, implementing best practices and maintaining critical infrastructure slow you down. Just getting started or already deployed, Difenda can design, implement, configure and optimize your Microsoft Sentinel program to secure your future and develop a database of your assets with classification capabilities.  

How do you get started? In order to optimize your Managed SIEM capabilities, you need to start with the fundamentals. Deploy a Microsoft 365 Gap Assessment to address gaps in your program and engage the Microsoft Security tools you aren’t using. Highlight your valuable data and identify your crown jewels so your service provider can identify and prioritize important remediations. This will provide you with a solid foundation to start maturing your security program. 

The next step would be to focus on automation capabilities. The workflow built into many Managed SIEM provides integration and automation capabilities that significantly reduce the time between detection and response, and actually help you prioritize remediations.  

If you already have Microsoft Sentinel and Microsoft Defender but are looking to extend your Microsoft security investment, you can achieve so much more with Managed Detection and Response. MDR takes your managed security one step further by identifying latent risks in systems, applications, and activities that can lead to an attack. It also utilizes advanced automation and orchestration capabilities to actually make remediations on your behalf.  

Difenda can help Microsoft customers maximize their Microsoft license capabilities wherever they are in their security journey with tailored guidelines to do more with less. Download our End-to-End Microsoft Security eBook.  

Difenda’s Managed SIEM

Difenda Managed SIEM, powered by Microsoft Azure Sentinel, offers an enterprise-grade suite of managed threat detection services that unifies your people, processes, and technologies, guaranteeing that every interaction is safe and visible—and making sure you have the right information at hand to respond to potential threats, faster. 

Difenda’s Managed SIEM, helps your business:  

  • Develop a quantitative and qualitative understanding of organizational risks posed by people, assets, data, and technologies prior to an incident 
  • Implement a set of advanced security controls to monitor, identify, and mitigate risks through intelligent threat detection and threat hunting 
  • Capture and secure all relevant security information for future use 
  • Increased visibility of your entire IT network with The Difenda Shield platform  

Difenda M-SIEM provides forensic, audit, and compliance benefits by reliably capturing and securely retaining all relevant security event information for future use. 

Is your team struggling to design, configure and develop your SIEM solution? Download Difenda’s Microsoft Sentinel eBook to see how you can overcome common SIEM challenges.

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Megan Miller

Megan Miller’s energy and passion for learning flow into all aspects of her work. As the Growth Manager, North America, she brings a background in sciences which she has transitioned to the tech sector in her role at Difenda.

With a Bachelors of Science in Geology, Megan is a lifelong learner who is voracious about learning anything she can get her hands on about cybersecurity. Her positive energy has built a sales strategy with a focus on expanding in the United States while nurturing the Canadian presence. She is responsible for recruiting and training the sales team. Together with the company’s leadership, she creates the sales process and the company’s product strategy in order to better serve the customer base. This ensures that our customers have a highly trained and highly motivated team to help them every step of the way, Megan has completed Microsoft SC-900 training and working towards mastering Microsoft.

Whether at work or play, Megan is fully committed. She took her love of hockey all the way to the semi-professional level as a competitive hockey player. Megan loves all things sports including water skiing, scuba diving, cycling, and snowboarding. She also enjoys time with family and reading about alternative energy, innovation, and cybersecurity.

Natasha Phanor

As the Microsoft Partner Manager at Difenda, Natasha Phanor is responsible for driving growth within our Microsoft Partnership. With six years in the industry, she offers a fresh, energetic approach, and the ability to focus on our customer’s needs throughout the entire process. Natasha has the innate ability to foresee customer needs and solve problems before they arise, which creates a smooth road for each customer she encounters.

As the recipient of the Outstanding Services Partner of the Year Award in 2018, it is clear that Natasha responds quickly to customer needs, creates a platform for understanding a customer’s business requirements, and walks them through the process to ensure their complete satisfaction.

In her spare time, Natasha is as energetic and passionate as she is on the job. A self-proclaimed foodie-extraordinaire, she enjoys dinner parties, traveling, downhill skiing, hiking, biking, and reading. Natasha has a Bachelor of Fine Arts, specializing in Dance, from Ryerson University.

Ian Miersch

Ian Miersch has energy to spare, and uses his eclectic background to make a positive mark on the cybersecurity industry. As Vice President of Finance & Human Resources, Ian Miersch is responsible for overseeing scalable business growth as Difenda expands throughout North America. But it is the way he does it that sets him apart. By leveraging his engineering background and critical thinking skills, he has been able to develop unique strategies that balance the company’s current business needs with its long-term growth plans. And the results of his unique background and drive mean that the company is growing in a fiscally responsible manner, all with the customer’s needs at the forefront.

With a Bachelor’s of Mechanical Engineering, coupled with an MBA in Finance, both from McMaster University, Ian’s ability to analyze data and make informed decisions is augmented by his ability to understand all facets of the business. He has a holistic understanding of the craft, from operations to project delivery and management, to his niche in financial planning. Ian’s ten years of experience in the industry mean that he has seen it all, and knows how to create a dynamic team and manage the resources needed for success.

Outside of work, he uses his energy to help others through the Big Brothers and Big Sisters Program, earning the Group Recreation Volunteer of the Year Status.

Ian also enjoys exploring and hiking with his three young children, exercising (so he can keep up with them), and reading professional development books. He is an avid but generally heartbroken fan of the Toronto sports teams, including the Blue Jays, Maple Leafs, and Raptors.

Derek Nugent

Derek Nugent, Vice President, Revenue lives by the motto “Be early, be better.” Derek leads our Sales and Marketing team and is responsible for customer success, as well as pre-sales and sales enablement. His high energy level and creativity have built high performing teams, whether at the Herjavec Group, CDW, or in his current leadership role at Difenda.

After earning a Bachelor Administration and Management degree from the Academy of Learning, Derek started in the information technology industry in 2004 and transitioned to the cybersecurity industry in 2014. With so much experience in a wide-variety of roles, he is poised to take the team at Difenda to the next level.

He excels at leading revenue strategies, new market entry, partnership engagement, and customer acquisition and retention. His work ethic and interest in rising to the top motivate his sales teams, who respond well to his passion and zeal. Under his tutelage, they are able to achieve attractive lead generation, YOY growth, and sizable deals. Derek works tirelessly to build a better team, and his constituents follow his road to success, which ultimately leads to a rewarding experience for the customer.

Even when volunteering, Derek is all in. He was a volunteer with Big Brothers Big Sisters from 2005-2015, earning Group Recreation Volunteer of the Year Status.

And when he isn’t busy leading the team to the acme of sales, he enjoys spending time with his wife and two kids, running, working out, watching thrillers, action and dramatic television shows

Manoj Arora

Manoj Arora, Difenda’s Founder and CEO has always been ahead of the curve in Technology and Cyber Security. After securing his engineering degree in Computer Science, he wrote his first mobile banking application when he was just 23 years old. This accomplishment certainly set him apart from the crowd and prepared him for a lifetime of innovation and success in his field. At just 25 years old, he was selected as the youngest Cyber Security Officer for one of the largest banks in Asia.

As a globetrotting young cyber security professional, Manoj was instrumental in designing cyber security infrastructure and controls for some of the largest institutions around the world. Depth of his expertise and passion to serve customers at the highest level of competence and integrity lead to Difenda. Founded in 2008, Difenda is a rapidly growing cybersecurity firm operating in North America and Asia.

As the CEO at Difenda, Manoj drives the strategic vision to protect our customers and enable our team members to deliver our services in line with core values- competence, integrity, and innovation. Currently one of Microsoft’s leading North American partners, Difenda reflects Manoj’ single-minded focus on our customers. Difenda is fully vested in success of its customers and takes pride in considering our success as a byproduct of our customers. Manoj has always been committed to building a great team and forging strong partnerships to serve our customers with standards that top our industry.

When he is not busy bringing cybersecurity to the world, Manoj enjoys playing golf and squash, and continues to travel the world.

Lisa Templeton

Lisa Templeton is the perfect combination of human empathy and technological prowess. In her role as People Services Manager, she takes care of our team members to support them in their daily work, as well as on their personal life paths. Happy employees make for happy customers, and Lisa excels in giving our employees the tools they need for success in order to become the best possible versions of themselves. Along with employee formation, she shines in the service delivery support domain to continuously improve the process. Her 24 years of experience in IT Operations and Service Management help her create quality and efficiency at Difenda.

Having attended the Information Systems Management certificate program at Ryerson University, and with various other certifications to her credit, Lisa is perceptive and innovative when it comes to information technology, but also sensitive to the needs of her human constituents. Responsible for achieving the first privately owned company HDI Support Center certification in Canada, she has also designed and implemented Service Management excellence programs and 24×7 IT Operations departments for multiple IT organizations, and has created corporate rewards and recognition programs to keep her employees engaged and motivated.

On the personal side, Lisa passionately supports the cause of breast cancer research, having lost her mother to the disease. She reads voraciously in her spare time, and enjoys the art of home renovation. The summer months also bring time on her boat and exploring new hiking trails.

Miranda McCurdy

Miranda McCurdy uses her myriad super powers in all aspects of her job and personal life. As the Marketing Director at Difenda, Miranda McCurdy brings over a decade of experience to the table, which includes expertise in all facets of operations, brand management, and content marketing, as well as a multitude of successful strategies for the ever-expanding digital world. She is an expert at simplifying the message the company is trying to send, filling in gaps in the information, and strengthening the content in order to create compelling narratives that strengthen the brand and developing programs that bring teams together.

With several Addy Awards issued by the American Advertising Federation Cleveland to her credit, and her never say die attitude, Miranda understands both the broader picture and the minute details that are needed to successfully market a product. With her abilities to harness both the talent needed to spread the message, as well as to create the message itself, she is an integral cog in the company’s ability to communicate with customers and other stakeholders.

When she is not building a brand, she shares her ability to fill the gaps in her community by volunteering with Habitat for Humanity, the Special Olympics, and the Charleston Food Bank. In her spare time, Miranda spends time with her family, enjoys fitness and health, paddle boarding, reading, and arts and crafts.

Juliana Zaremba

Connections are the name of the game for Juliana Zaremba. As Strategic Partnerships Director, she is responsible for Difenda’s channel partnerships and the development and ownership of the channel partner program. She is also responsible for the global Microsoft Partnership, including the creation of strategic plans with MSFT contacts that will facilitate the continued growth of the business and establish certification and training protocols in all security technologies. Her role is multifaceted, as she acquires partners, manages relationships with them, and develops strategies that will provide cutting edge security solutions to our customer base. Another integral aspect of her job is to facilitate growth.

With a Bachelor’s in Math from the University of Waterloo and 14 years of experience from her previous roles at Herjavec Group and CDW, her cutting edge focus and ability to develop long-lasting relationships and strategies provides world class security solutions to our customer base.

Juliana thrives on connections outside of work as well. She is a philanthropist and contributor with Women4Change based in Hamilton. This group of local women is passionate about supporting local causes, and she focuses her efforts around Women in STEM. She is also a member of Club Italia in Niagara Falls and supports their youth events throughout the year.

When not managing the Microsoft Global partnership, Juliana enjoys reading, often reading several books at once. Juliana enjoys exploring the Niagara Escarpment with her family, as well as sharing meals and experiences with her extended family. Juliana’s competitive nature has her always trying new things, like Whoop band challenges and Peloton.

Andrew Hodges

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Jeffry Jacob

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