What Is Endpoint Detection and Response? EDR Security Deep Dive 

Managed Endpoint Detection and Response

Right now, many businesses are playing catch up with endpoint protection following the pandemic. Remote employees are the new normal and they are more likely than ever to use personal devices to connect to work networks. The pivot to remote work brought with it a new set of challenges with phishing attacks, threats of ransomware and impersonation scams at an all-time high. 

Everyone knows that the weakest point of any cybersecurity program is the people at the endpoint. And prevention alone with security awareness initiatives can’t ensure total protection. When prevention fails you don’t want to be left in the dark about attackers within your network or stolen data.  

So how can you protect your remote devices without adding pressure to your already stretched security team? The answer: Managed Endpoint Detection and Response.  

In this post, we will take a deep dive into what Endpoint Detection and Response (EDR) is, the benefits of a managed solution and how you can select a partner that’s right for your business.  

Defining Endpoint Detection and Response (EDR) 

Endpoint Detection & Response (EDR) is a security solution that continuously monitors end-user devices to detect and respond to cyber threats. It is a system that gathers and analyzes threat-related information like anomalous behavior, ransomware and malware throughout your network with the goal of reducing attacker dwell time and mitigating the impact of a breach.  

Endpoint Detection and Response has become a critical component of any endpoint security or MXDR solution because there is no better way to detect an intrusion than by surveying the target device. 

How Does Managed Endpoint Detection and Response (EDR) Work? 

Endpoint Detection and Response services work by monitoring endpoints and network activities taking place on all devices and technology in your network. The technology automatically records all endpoint activity information and flags anomalous activity in a central database where further investigation can take place.  

One of these tools is Microsoft Defender for Endpoint. Microsoft Security’s endpoint tool is actually multiple technologies and services combined to provide multi-layer protection, threat analytics and provides response suggestions for a powerful and easy-to-manage endpoint security program. 

Taking it one step further, powered by a Security Operations Center (SOC), Managed EDR provides security teams with increased visibility into what is happening on your endpoints at all times. It also puts automation processes in place so response and remediation can occur much faster. 

Learn how an integrated endpoint security solution combines real-time continuous monitoring and collection of endpoint data with rules-based automated response and analysis capabilities. Download the eBook.  

The Benefits of a Managed EDR

The days of set-and-forget security are behind us. To be effective against modern threats, a comprehensive security program must go beyond protection and monitoring capabilities. The ability to react quickly after the discovery of a potential breach is critical. With a managed EDR solutions you can do that and more:  

  • Develop a quantitative and qualitative understanding of organizational risks posed by people, endpoints, data, and technologies prior to an incident. 
  • Implement a set of advanced security controls to monitor, identify, and mitigate risks through intelligent threat defence and threat hunting. 
  • Create a customized CMDB to help your business remain in compliance and understand important service contexts for making better business decisions 
  • Faster detection and response with AI and automation capabilities that help you to detect, alert and remediate faster than ever before.  
  • Protect your end user without limiting productivity. 
  • Capture and secure all relevant security information for data forensics. 

Without capabilities like those listed above, internal security teams can spend weeks without knowing an attack is in progress or trying to decide on the appropriate actions to take. Managed EDR proactively protecting your end users without risking productivity or increased financial damage from having to reimage machines. 

Discover how this large manufacturer simplified operations, reduced licensing complications and increased visibility with next-generation EDR. Read the case Study! 

What do you get with Difenda Endpoint Detection and Response?

Difenda M-EDR leverages your investment in Microsoft Defender for Endpoint to power the most advanced security operations capabilities commercially available today. This Microsoft-centric model allows Difenda’s C3 team to easily monitor and protect all your endpoints using a five-step process to minimize the gap between the speed of compromise and speed of detection at your endpoints to mitigate the potential impact of a breach. 

  • Threat Profiling: Gain a critical understanding of your organization’s attack surface, infrastructure, sensitive data, and operational processes, laying the foundation for a robust Configuration Management Database. 
  • Threat Defense: Rely on artificial intelligence and behavioral AI to detect threats, including zero-day attacks, eliminating the need for ineffective signature-based antivirus solutions by automatically blocking and containing attacks at machine speed. 
  • Threat Hunting: Our Security Operation Center runs simulated attacks within your organization’s critical infrastructure to identify hidden threats, build detection use cases, and deploy updates to managed SIEM platforms. 
  • Threat Response: Streamline and coordinate your cybersecurity response, improving visibility and your ability to act. Then follow industry best practices and rely on advanced tools to automate, monitor, record, and manage incident response processes. 
  • Threat intelligence: Get the same global situational awareness typically only available to governments, banks, and the world’s largest enterprises. Leveraging the world’s largest and richest collection of sensor data to enrich detection capabilities and better understand threats to your industry or geography through curated threat bulletins. 

Plus, never struggle to locate your data or find reports again. The Difenda Shield delivers a clear and flexible customer experience. This provides you with a single pane of glass for all services in the Shield, a CMDB for threat profiling and sharing, real-time threat reports, historical data for audits and compliance, a built-in service request system, and data-rich dashboards. 

Uncover all you need to know about augmenting your team with a M-EDR solution. Download Your Guide to Selecting a Managed EDR Provider. 

Looking for other ways to protect your end user? Discover Security Awareness Training:  

Security Awareness Training

Reduce Data Loss From Phishing Attacks In Just Three Months With Difenda SAT 

Phishing prevention best practices 

Our Partners

Penetration Testing Whitepaper

Threat Intelligence

Subscribe to receive insider threat intelligence from Difenda’s front line security analysts in our 24/7/365 SOC.

Ken Perkins

Biography coming soon.

Deepak Khandekar

Coming soon.

Carlos Espinoza

Biography coming soon.

Sheldon Shaw

Biography coming soon.

Megan Miller

Megan Miller’s energy and passion for learning flow into all aspects of her work. As the Growth Manager, North America, she brings a background in sciences which she has transitioned to the tech sector in her role at Difenda.

With a Bachelors of Science in Geology, Megan is a lifelong learner who is voracious about learning anything she can get her hands on about cybersecurity. Her positive energy has built a sales strategy with a focus on expanding in the United States while nurturing the Canadian presence. She is responsible for recruiting and training the sales team. Together with the company’s leadership, she creates the sales process and the company’s product strategy in order to better serve the customer base. This ensures that our customers have a highly trained and highly motivated team to help them every step of the way, Megan has completed Microsoft SC-900 training and working towards mastering Microsoft.

Whether at work or play, Megan is fully committed. She took her love of hockey all the way to the semi-professional level as a competitive hockey player. Megan loves all things sports including water skiing, scuba diving, cycling, and snowboarding. She also enjoys time with family and reading about alternative energy, innovation, and cybersecurity.

Natasha Phanor

As the Microsoft Partner Manager at Difenda, Natasha Phanor is responsible for driving growth within our Microsoft Partnership. With six years in the industry, she offers a fresh, energetic approach, and the ability to focus on our customer’s needs throughout the entire process. Natasha has the innate ability to foresee customer needs and solve problems before they arise, which creates a smooth road for each customer she encounters.

As the recipient of the Outstanding Services Partner of the Year Award in 2018, it is clear that Natasha responds quickly to customer needs, creates a platform for understanding a customer’s business requirements, and walks them through the process to ensure their complete satisfaction.

In her spare time, Natasha is as energetic and passionate as she is on the job. A self-proclaimed foodie-extraordinaire, she enjoys dinner parties, traveling, downhill skiing, hiking, biking, and reading. Natasha has a Bachelor of Fine Arts, specializing in Dance, from Ryerson University.

Ian Miersch

Ian Miersch has energy to spare, and uses his eclectic background to make a positive mark on the cybersecurity industry. As Vice President of Finance & Human Resources, Ian Miersch is responsible for overseeing scalable business growth as Difenda expands throughout North America. But it is the way he does it that sets him apart. By leveraging his engineering background and critical thinking skills, he has been able to develop unique strategies that balance the company’s current business needs with its long-term growth plans. And the results of his unique background and drive mean that the company is growing in a fiscally responsible manner, all with the customer’s needs at the forefront.

With a Bachelor’s of Mechanical Engineering, coupled with an MBA in Finance, both from McMaster University, Ian’s ability to analyze data and make informed decisions is augmented by his ability to understand all facets of the business. He has a holistic understanding of the craft, from operations to project delivery and management, to his niche in financial planning. Ian’s ten years of experience in the industry mean that he has seen it all, and knows how to create a dynamic team and manage the resources needed for success.

Outside of work, he uses his energy to help others through the Big Brothers and Big Sisters Program, earning the Group Recreation Volunteer of the Year Status.

Ian also enjoys exploring and hiking with his three young children, exercising (so he can keep up with them), and reading professional development books. He is an avid but generally heartbroken fan of the Toronto sports teams, including the Blue Jays, Maple Leafs, and Raptors.

Derek Nugent

Derek Nugent, Vice President, Revenue lives by the motto “Be early, be better.” Derek leads our Revenue team and is responsible for the customer’s journey with Difenda. His high energy level and creativity have built high performing teams, whether at the Herjavec Group, CDW, or in his current leadership role at Difenda.

After earning a Bachelor Administration and Management degree from the Academy of Learning, Derek started in the information technology industry in 2004 and transitioned to the cybersecurity industry in 2014. With so much experience in a wide-variety of roles, he is poised to take the team at Difenda to the next level.

He excels at leading revenue strategies, new market entry, partnership engagement, and customer acquisition and retention. His work ethic and interest in rising to the top motivate his sales teams, who respond well to his passion and zeal. Under his tutelage, they are able to achieve attractive lead generation, YOY growth, and sizable deals. Derek works tirelessly to build a better team, and his constituents follow his road to success, which ultimately leads to a rewarding experience for the customer.

Even when volunteering, Derek is all in. He was a volunteer with Big Brothers Big Sisters from 2005-2015, earning Group Recreation Volunteer of the Year Status.

And when he isn’t busy leading the team to the acme of sales, he enjoys spending time with his wife and two kids, running, working out, watching thrillers, action and dramatic television shows

Manoj Arora

Manoj Arora, Difenda’s Founder and CEO has always been ahead of the curve in Technology and Cyber Security. After securing his engineering degree in Computer Science, he wrote his first mobile banking application when he was just 23 years old. This accomplishment certainly set him apart from the crowd and prepared him for a lifetime of innovation and success in his field. At just 25 years old, he was selected as the youngest Cyber Security Officer for one of the largest banks in Asia.

As a globetrotting young cyber security professional, Manoj was instrumental in designing cyber security infrastructure and controls for some of the largest institutions around the world. Depth of his expertise and passion to serve customers at the highest level of competence and integrity lead to Difenda. Founded in 2008, Difenda is a rapidly growing cybersecurity firm operating in North America and Asia.

As the CEO at Difenda, Manoj drives the strategic vision to protect our customers and enable our team members to deliver our services in line with core values- competence, integrity, and innovation. Currently one of Microsoft’s leading North American partners, Difenda reflects Manoj’ single-minded focus on our customers. Difenda is fully vested in success of its customers and takes pride in considering our success as a byproduct of our customers. Manoj has always been committed to building a great team and forging strong partnerships to serve our customers with standards that top our industry.

When he is not busy bringing cybersecurity to the world, Manoj enjoys playing golf and squash, and continues to travel the world.

Lisa Templeton

Lisa Templeton is the perfect combination of human empathy and technological prowess. In her role as People Services Manager, she takes care of our team members to support them in their daily work, as well as on their personal life paths. Happy employees make for happy customers, and Lisa excels in giving our employees the tools they need for success in order to become the best possible versions of themselves. Along with employee formation, she shines in the service delivery support domain to continuously improve the process. Her 24 years of experience in IT Operations and Service Management help her create quality and efficiency at Difenda.

Having attended the Information Systems Management certificate program at Ryerson University, and with various other certifications to her credit, Lisa is perceptive and innovative when it comes to information technology, but also sensitive to the needs of her human constituents. Responsible for achieving the first privately owned company HDI Support Center certification in Canada, she has also designed and implemented Service Management excellence programs and 24×7 IT Operations departments for multiple IT organizations, and has created corporate rewards and recognition programs to keep her employees engaged and motivated.

On the personal side, Lisa passionately supports the cause of breast cancer research, having lost her mother to the disease. She reads voraciously in her spare time, and enjoys the art of home renovation. The summer months also bring time on her boat and exploring new hiking trails.

Miranda McCurdy

Miranda McCurdy uses her myriad super powers in all aspects of her job and personal life. As the Marketing Director at Difenda, Miranda McCurdy brings over a decade of experience to the table, which includes expertise in all facets of operations, brand management, and content marketing, as well as a multitude of successful strategies for the ever-expanding digital world. She is an expert at simplifying the message the company is trying to send, filling in gaps in the information, and strengthening the content in order to create compelling narratives that strengthen the brand and developing programs that bring teams together.

With several Addy Awards issued by the American Advertising Federation Cleveland to her credit, and her never say die attitude, Miranda understands both the broader picture and the minute details that are needed to successfully market a product. With her abilities to harness both the talent needed to spread the message, as well as to create the message itself, she is an integral cog in the company’s ability to communicate with customers and other stakeholders.

When she is not building a brand, she shares her ability to fill the gaps in her community by volunteering with Habitat for Humanity, the Special Olympics, and the Charleston Food Bank. In her spare time, Miranda spends time with her family, enjoys fitness and health, paddle boarding, reading, and arts and crafts.

Juliana Zaremba

Connections are the name of the game for Juliana Zaremba. As Strategic Partnerships Director, she is responsible for Difenda’s channel partnerships and the development and ownership of the channel partner program. She is also responsible for the global Microsoft Partnership, including the creation of strategic plans with MSFT contacts that will facilitate the continued growth of the business and establish certification and training protocols in all security technologies. Her role is multifaceted, as she acquires partners, manages relationships with them, and develops strategies that will provide cutting edge security solutions to our customer base. Another integral aspect of her job is to facilitate growth.

With a Bachelor’s in Math from the University of Waterloo and 14 years of experience from her previous roles at Herjavec Group and CDW, her cutting edge focus and ability to develop long-lasting relationships and strategies provides world class security solutions to our customer base.

Juliana thrives on connections outside of work as well. She is a philanthropist and contributor with Women4Change based in Hamilton. This group of local women is passionate about supporting local causes, and she focuses her efforts around Women in STEM. She is also a member of Club Italia in Niagara Falls and supports their youth events throughout the year.

When not managing the Microsoft Global partnership, Juliana enjoys reading, often reading several books at once. Juliana enjoys exploring the Niagara Escarpment with her family, as well as sharing meals and experiences with her extended family. Juliana’s competitive nature has her always trying new things, like Whoop band challenges and Peloton.

Andrew Hodges

Biography Coming Soon

Jeffry Jacob

Biography Coming Soon